Leadership and Executive Coaching
We provide online and face-to-face training in Customer Experience to business owners and individuals of all experience levels.
About Us
We are experience architects that help companies build intentional experiences. Our approach is a rich mix of several years of research, hands-on, deep domain work experience with leading blue chip organizations as well as cutting edge practical insights and skills that help build your customers’ loyalty and win the new world of the future amidst rapid disruption in the buness world. Mwoyo Experience meets you where you are so your organization can be where your customers are in their experince with your brand.
Mission:
“Our mission is to deliver exceptional service with a focus on safety, reliability, and customer satisfaction.”
Vision:
“We envision becoming the leading transport solution known for trust, innovation, and excellence.”
Values:
“Our values are rooted in integrity, professionalism, and a commitment to continuous improvement.”
Our Purpose
01
Customer Advocacy
To advocate for and inculcate a customer first / customer centric organizational culture.
02
Partnership Building
To seek partnerships, alliances, affiliations or related collaboration with like-minded consultants or entities in Uganda or abroad.
03
Customer Speciality
We offer Customer Experience Certifications, Coaching , Training, Mentoring
04
Leadership & Executive Coaching
We offer transformative coaching for leaders using a powerful alloy of positive and transpersonal psychology to enable deep and sustainable change for our clients.
05
Team Building
High performing teams start with a culture of shared values. Employees now more than ever are seeking workplaces that offer meaning, purpose through fostering team cohesiveness, creativity and resilience. We work together with companies to do this using proven techniques and strategies
06
Customer Experience Training
We offer transformational customer experience management training that helps businesses keep up with the empowered and evolving customer behavior and perceptions. Our approach exposes our clientele to how they can integrate agility
07
Networking Forums
To provide a forum for customer experience professionals to network and share best practices and opportunities with the aim of increasing customer experience acumen.
08
Certification
Participants for our physical training programs and online Masterclasses are availed with certificates of completion as confirmation that they received instruction for the respective topics.
09
KYC Principles
To augment appreciation of the uniqueness of each customer through Know Your Customer (KYC) principles, V.O.C and customer relationship management.
Our Training
We provide online and face-to-face training in Customer Experience to business owners and individuals of all experience levels. Our training will enable you to understand your customer pulse and help you arrive at customer retention techniques that will impress your customers.
Customer Experience is not only our passion, we have also done in depth research in this field. We understand that gaining customer loyalty can be a daunting task, we therefore do not only teach Customer Experience Engineering ethos but are actively involved in the process and walk the journey with you in a partnership model.
Our online trainings are live and allow for real time engagement between the facilitator and attendees. We also endeavor to keep the size of the participants to a maximum of 10 to facilitate individual attention.
For our physical training, we work with you to ensure optimal learning environment and carryout post training evaluation and follow up to ensure that you get value for money.
We also offer customized training based on organizational training needs or other requirement. Should there be any other way we can make your training seamless, please do not hesitate to let us know.
15 Years Experience Business
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Best Feedback From Clients
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Out Partners
CLIENT REFERRALS
Hear what our satisfied clients have to say about our reliable service and professional team.
REQUEST A CALL BACK
For a live discusion or consulting request a phone call back. Submit your info via the form and one of our expert advisor will get i touch in 24 hours or just send us an email.